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TERMS AND CONDITIONS / PRIVACY POLICY
Download our full Terms and Conditions / Privacy Policy
Here is a brief description of our current Terms and Conditions around bookings, for the full document download the linked PDF.
Summary
- Assumption of Risk: Acknowledgement of inherent risk associated with Mountain activities.
- Deposit: A non-refundable $1000 deposit is required upon booking. This is to cover admin and logistical costs.
- Payment: Full Payment is required 45 days out from the start date of the trip, whereby 50% of the deposit will be refunded.
- Cancellation: For cancellation between 45 and 30 days out from the trip there will be a 50% refund.
- Cancellation: From 30 days out there will be no refund. This is required to cover our contracted guides fee and for the trip to run for others booked on.
- Travel Insurance: Taking out Travel Insurance to cover cancellation is highly recommended,we recommend our partners at Global Rescue Travel Insurance.
How to contact us
To exercise your rights, or if you have questions about our privacy practices or need assistance with exercising or understanding your privacy choices, please contact us:
Aspiring Guides
58 McDougall Street
Wanaka, NZ